SHIPPING POLICY

Creating our shipping policy involves lots of passion when it comes to what is most important for our customers – the speed of delivery and the safety of your delivery. PassionPen has partnered with the best shipping carriers in the U.S. to get your goods to you effectively on-time and safely in one piece. Enjoy!

Shipping Times:

For orders placed on business days before 2 p.m. EST:

  • Every effort will be made to process and ship your order within 24 business hours.

Orders placed after 2 p.m. EST, on a weekend, or on a bank holiday:

  • Every effort will be made to ship your order within the following two business days.

Large Order Volume / Select Items:

  • Some of our items that ship directly from our partners may be subject to longer processing times and additional shipping fees.

Flat Fees:

  • If order total is $70 or more – FREE SHIPPING
  • Regular USPS First Class (2-5 days no insurance) – $3.47
  • ⚡ Rushed Packing with Insurance (1-3 days) – $7.34

International Shipping:

  • Currently we only ship to the United States.

We plan to make international shipping available to select countries and destinations and subject to separate shipping fees and arrival times. Customs and duties fees are the responsibility of the customer.

Here is a list of the countries (besides the U.S.) that we plan on shipping to in the near future :

  • Mexico
  • Canada
  • Brazil
  • Democratic Republic of Congo
  • Nigeria
  • Philippines
  • Russia
  • Other Shipping Notes

For orders over $350, a signature may be required upon delivery.

Request a return or refund – click here.

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